These Terms of Service ("Terms") govern your use of the Drobe mobile application, the website at drobe.app, and all related services (collectively, the "Service") operated by Drobe ("we", "us", "our"). Please read these Terms carefully before using the Service.
By creating a Drobe account, downloading the app, or accessing the Service in any way, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
1. What Drobe is.
Drobe is an AI-powered personal styling application that helps you manage your wardrobe and get daily outfit recommendations based on the clothing you already own. The Service includes:
- A digital closet where you photograph and catalogue your clothing.
- "The Eye" — our AI stylist that generates personalised outfit suggestions based on your wardrobe, weather, calendar, and preferences.
- Style analytics that show you wardrobe composition, wear frequency, and cost-per-wear data.
- Community features such as style requests and closet sharing.
Drobe is a styling tool — not a fashion consultant, personal shopper, or licensed professional. Our recommendations are suggestions based on algorithms, not professional advice.
2. Account registration.
2.1 Eligibility
You must be at least 16 years old to use Drobe. By creating an account, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into these Terms. If you are between 16 and 18 (or the age of legal majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms.
2.2 Account rules
- Each person may hold one Drobe account. Creating multiple accounts to circumvent restrictions or abuse the Service is prohibited.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activity that occurs under your account.
- You must keep your email address current so we can reach you with important account and legal notices.
- You must not share your account credentials with anyone else.
- If you suspect unauthorised access to your account, notify us immediately at support@drobe.app.
2.3 Account termination by you
You may delete your account at any time via Settings → Your Data → Delete My Account in the app, or by emailing support@drobe.app. Account deletion is permanent and will result in the loss of your wardrobe data, outfit history, and preferences.
3. Subscriptions and billing.
3.1 Free and paid tiers
Drobe offers a free tier with limited features and paid subscription plans ("Premium") that unlock additional functionality. The features included in each tier are described on our website and within the app. We reserve the right to modify the features available in each tier.
3.2 Billing
- Premium subscriptions are billed on a recurring basis (monthly or annually, depending on the plan you choose) through the Apple App Store or via Stripe.
- Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.
- Prices are displayed in the app and may vary by region. We reserve the right to change pricing with at least 30 days' notice. Price changes will not apply to your current billing period.
3.3 Cancellation
- App Store subscriptions: Cancel through your Apple ID account settings. Cancellation takes effect at the end of the current billing period — you retain access to Premium features until then.
- Stripe subscriptions: Cancel via Settings → Subscription in the app or by contacting support@drobe.app.
3.4 Refunds
- App Store purchases: Refunds are handled by Apple in accordance with Apple's refund policy. To request a refund, visit reportaproblem.apple.com.
- Stripe purchases: If you are unsatisfied with the Service, contact us within 14 days of your initial purchase or most recent renewal for a refund. Refund requests after 14 days are considered on a case-by-case basis.
3.5 Free trials
We may offer free trials of Premium features. At the end of a free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial period ends. We will remind you before the trial expires.
4. Your content.
4.1 Ownership
You retain full ownership of the photos and content you upload to Drobe ("Your Content"). We do not claim ownership of Your Content.
4.2 Licence you grant us
By uploading content to Drobe, you grant us a limited, non-exclusive, worldwide, royalty-free licence to use, process, store, and display Your Content solely for the purpose of providing and improving the Service. This includes:
- Processing your clothing photos through our AI to generate metadata (colour, category, fit, pattern).
- Displaying your items and outfits back to you within the app.
- Using anonymised and aggregated data (which cannot identify you or your specific items) to improve our AI models.
This licence terminates when you delete your content or your account.
4.3 Content guidelines
You agree not to upload content that:
- You do not own or do not have the right to share.
- Is illegal, obscene, defamatory, threatening, or harassing.
- Contains malware, viruses, or any harmful code.
- Infringes on any third party's intellectual property rights.
- Is not clothing-related (the Service is designed for wardrobe management).
5. Acceptable use.
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms.
- Attempt to reverse-engineer, decompile, or disassemble Drobe's software, AI models, or algorithms.
- Scrape, crawl, or use automated means to access the Service or extract data.
- Interfere with or disrupt the Service, servers, or networks connected to the Service.
- Impersonate another person or entity, or falsely represent your affiliation with a person or entity.
- Use the Service to harass, bully, or intimidate other users via community features.
- Circumvent, disable, or interfere with any security features of the Service.
- Use the Service in any way that could damage, overburden, or impair the Service.
- Create accounts through automated means or under false pretences.
- Resell, redistribute, or sublicense access to the Service.
We reserve the right to suspend or terminate your account for violations of these rules, with or without notice depending on severity.
6. Intellectual property.
The Service, including its design, code, AI models, branding, logos, text, graphics, and all other elements, is owned by Drobe and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our express written permission.
The Drobe name, logo, "The Eye", "Less war. More wear.", and related marks are trademarks of Drobe. You may not use them without our prior written consent.
7. Disclaimers.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
Without limiting the above, we specifically disclaim:
- Fashion advice: Drobe's outfit suggestions are generated by AI algorithms. They are recommendations, not professional fashion advice. We are not responsible if you dislike an outfit, if a suggestion is inappropriate for a specific occasion, or if The Eye recommends that green cardigan you forgot you owned.
- Accuracy: While we strive for accuracy, our AI may occasionally miscategorise clothing items, suggest weather-inappropriate outfits, or make other errors. Use your own judgement.
- Availability: We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We may perform scheduled maintenance or experience unexpected downtime.
- Results: We make no guarantees about the results you will achieve from using Drobe (including but not limited to: looking amazing, getting compliments, or solving your "nothing to wear" crisis — though we'll try).
8. Limitation of liability.
To the maximum extent permitted by applicable law:
- Drobe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising from your use of or inability to use the Service.
- Our total aggregate liability to you for all claims arising from or related to these Terms or the Service shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) $50 USD.
- These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
9. Indemnification.
You agree to indemnify, defend, and hold harmless Drobe, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) Your Content; or (d) your violation of any rights of another party.
10. Dispute resolution.
10.1 Informal resolution first
Before filing any formal legal proceeding, you agree to first contact us at legal@drobe.app and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved this way.
10.2 Binding arbitration
If we cannot resolve a dispute informally, you and Drobe agree to resolve it through binding arbitration, rather than in court. Arbitration shall be conducted under the rules of the applicable arbitration body in the jurisdiction of our registered address. The arbitration will be conducted in English.
10.3 Class action waiver
You and Drobe agree that any dispute resolution proceedings will be conducted only on an individual basis, not as a class, consolidated, or representative action. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
10.4 Exceptions
Nothing in this section prevents either party from seeking injunctive relief in court for intellectual property infringement or misuse. Additionally, disputes that qualify for small claims court may be brought there.
10.5 EU/UK users
If you are a consumer in the EU or UK, nothing in these Terms affects your statutory rights or your right to bring proceedings before the courts of your country of residence. You may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
11. Governing law.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. For users in the EU/UK, mandatory consumer protection laws of your country of residence shall apply to the extent they provide greater protection.
12. Modifications to the Service.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service. If we discontinue a paid feature that is material to your subscription, we will offer a prorated refund for the unused portion.
13. Changes to these Terms.
We may update these Terms from time to time. When we make material changes, we will:
- Send an email to the address associated with your account at least 14 days before the changes take effect.
- Display a prominent notice within the app.
- Update the "Last updated" date at the top of this page.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service and delete your account.
14. General provisions.
- Entire agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Drobe regarding the Service.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
- Assignment: You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
- Force majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, power failures, or internet disruptions.
15. Contact.
For questions about these Terms:
- Email: legal@drobe.app
- General: hello@drobe.app